When looking to purchase the perfect pair of shoes at just the right price, you may have turned to Zappos, the Amazon-owned company and popular shoe retailer. Although Zappos.com came through on your purchase, you may have never thought you would be a victim of a cyber attack just from buying a pair of shoes online.

This week, Zappos announced that 24 million of their customer accounts were breached by hackers. These hackers obtained customers’ personal information, including:
  • Name
  • Billing address
  • Shipping address
  • Phone number
  • Email address
  • Last four digits of the credit card used for the purchase
  • Cryptographically scrambled password
What Does This Mean for You, a Zappos Customer?
Although Zappos is claiming that the database which stores their customers’ full payment information and credit card numbers was not accessed, they are not denying that the breach allowed criminals with unauthorized access to gain personal information.

Zappos has already sent out an email explaining that they have expired their customers’ passwords and are requesting that everyone create a new one. Zappos has also warned customers that they will never email them asking for their personal account information. 

If you receive any phone calls or emails asking you to confirm your personal information, or a link that directs you to a website asking for your personal information, you should know that it is not from Zappos.

Zappos Customers Watch Out for Email Scams
Because the people behind this breach have your email address, they will more than likely attempt to contact you, hoping to lure you into providing them with more of your personal information.

If you have been harmed by this data breach, you may be able to take part in the Zappos class action lawsuit. Turn to the Kentucky class action attorneys of Gray and White for help seeking relief and justice. Contact the law offices of Gray and White to talk with a Zappos lawsuit lawyer at (800) 634-8767.
Matthew L. White
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Founder & Partner of Louisville Personal Injury Law Firm Gray & White Law
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