New 311 Phone App Lets Louisville Residents Report Road Repairs

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November 4, 2011 – Louisville, Ky. – Maintaining safe roads is one of the simplest ways to help prevent car accidents in Louisville due to negligence.

Louisville metro roads are maintained by the city of Louisville, this means that the city is responsible for any hazards caused by failure to maintain the road. While crews should conduct regular inspections of our roads, problems can happen abruptly that may not be reported right away.

This is where the new 311 phone app comes into play. A recent story on WAVE 3 reports the app is available for free download on most smartphones by searching “311 MSD” in your application store. Once installed, the app allows iPhone and Android users to report concerns and complaints about Louisville roads directly to the city government.

Mayor Greg Fischer hopes that this new reporting system will help his utility departments keep a better eye on the safety of our metro area roads. Timely reporting of sudden hazards can hopefully result in faster repairs and a lower incidence of accidents.

Some of the road hazards that can be reported through the app that have the potential to cause car accidents include: 

  • potholes;
  • broken roadside barriers;
  • missing traffic signs;
  • burnt out traffic signals;
  • road debris; and
  • other unsafe conditions. 

Contacting a Kentucky Car Accident Attorney

Based on the National Highway Traffic Safety Administration’s 2009 Kentucky Crash Statistics, there were 791 fatalities as a result of traffic accidents in Kentucky.

An attorney at Gray and White can help you handle every aspect of your claim when you’re involved in an accident. Kentucky residents can benefit from our legal services in protecting your rights to a fair injury claim settlement. If you’ve been injured due to the negligence of another, contact us today for a free evaluation of your case – 888-450-4456 or 502-210-8942.